In a consultancy role and as a Nedap AEOS architect, I am able to translate a clients problem, by means of a thorough investigation, into a technical sollution. This is also possible in combination with links to other systems. Furthermore, we can also provide acquisition support to the account manager.
Setting up the card/keyfob
The basis of an access control project is the card/keyfob. Which one to use will be the first choice to make. In order to create this pass/keyfob, sevaral applications need to be put on there, as the card/keyfob can be used for multiple purposes. A decision is made in consultation with the end user and the card supplier possibly in combination with a card management system. All this forms an important base for the access control project
Engineering of the whole package. The total package consists of block diagrams, floor plans, and connection plans/overviews
Internal training to increase expertise
Training the engineers on the technical aspects of the Nedap AEOS system. This is applicable for both new engineers (predominantly the basic apsects) and the experienced engineers.
In order to gain (more) experience and knowledge, there is the possibility to get support in setting up an engineering package
Consulting with the client about the who, where, when matrix
It is imporant, at an earl stage, to consult with the client, and agree upon with him/her the set-up of the system. It is imperative to determine the which rights are granted to whom and when/where an area can be entered.
Reaching a consenus with subcontractors for installation, and with suppliers to link the systems. Supporting the installation and commissioning and check the quality of the installation and the practical functionality of the products.
Fully managing the project both in an financial as practical sense and act as end responsible party in the name of the client
Setting up and activating the Nedap AEOS systems along the lines of the requested functionalities of a to be set-up part of the system
Installing the Nedap AEOS server
Installation of the AEOS sever based on Windows or Linux Debian, linked to MSSQL, MySQL or PstreSQLL database
Configuring AEOS cards fileCreating a configuration file in Aereco in order to read it with the AEOS ecquipment of the access control sector or a file in a Nedap, Mifare or a DESfire card/keyfob
Setting up AEOS system for activation/use
Provide client with instructions on how best to fill up the database, either by means of manual entry and a link to an ERP system, or by means of an import
Checking software functionality
By checking at a central level of the server, it can be detirmined whether a network functions well and whether controlleers can still approach each other adequatly. It sometimes occurs that, when ICT makes adjustments in installations, controllers arent provided with the correct information and cannot be read correctly. This can lead to strange situatios in maintanance. The status of the local database or the database cluster will be checked.
Service according to SLA
Service can be provided according to a pre agreed upon SLA
Client is trained to solve the initial issues (these are most commonly user mistakes related to authorisations)
Second tier support will be provided, preferably by phone and with an internet connection. If that is not possible, then support at the location can be provided.
Maintanance decentralised components
Maintaining the installation modules for the Nedap AEOS system, but also the parts connected to it, such as the architectual state of the hinges and locks. This is to prevent malfunctions.
All information is sent back in a clear and concise report with recommendations that adhere to NEN2767